Last Updated: 29 September 2025

IoM Live Stream (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or services.

1. Information We Collect

We may collect the following types of information when you visit our website, make an enquiry, or use our services:

  • Personal Information: Name, email address, phone number, billing details, and any information you provide when booking or enquiring.
  • Event Information: Details of events you ask us to film or stream (e.g., wedding, funeral, corporate event).
  • Technical Information: IP address, browser type, device information, and usage data collected automatically via cookies or analytics tools.
  • Media Content: Video and audio recordings of events we are contracted to capture.

2. How We Use Your Information

We use the information we collect to:

  • Provide and manage our live streaming and videography services.
  • Process bookings and payments.
  • Communicate with you about your enquiries, bookings, or technical support.
  • Improve our website, services, and customer experience.
  • Comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell your personal information. We may share it only with:

  • Service Providers: Trusted partners who help us deliver streaming, hosting, or payment services.
  • Legal Authorities: Where required by law or to protect our legal rights.
  • Event Stakeholders: With your permission, event organisers or family members may receive access to recordings or live streams.

4. Storage and Security

We take reasonable technical and organisational measures to protect your data against loss, misuse, or unauthorised access. Video content is securely stored and access is restricted.

5. Cookies and Analytics

Our website may use cookies and similar technologies to improve user experience and analyse site traffic. You can control or disable cookies through your browser settings.

6. Your Rights (GDPR)

As a resident of the Isle of Man/UK, you have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your information, where legally possible.
  • Object to or restrict processing of your data.
  • Request a copy of your data in a portable format.

To exercise these rights, contact us using the details below.

7. Data Retention

We keep your information only as long as necessary for the purposes set out in this Policy, or as required by law. Event recordings are retained according to the agreement with the client (e.g., short-term for private streams, longer for videography keepsakes).

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

IoM Live Stream

Email: admin@iomlivestream.com